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FAQs

Got questions? Discover how One Depot’s four core services—Managed Print Services, Rental Services, Information Solutions, and Communication Platform Services— help streamline operations and power up your business.

Frequently Asked Questions

FAQs

1. What is One Depot?

One Depot is a solutions provider offering a range of services including IT solutions on Infrastructure and Cybersecurity, Managed Print Services, Communications Platform Services, and IT equipment Rentals tailored to help businesses operate efficiently and securely.

2. What industries does One Depot serve?

We serve clients across multiple industries such as FSI, education, healthcare, retail, hospitality, government, and more.

3. Where is One Depot located?

Our head office is in Rufino Pacific Tower, Ayala Ave, Makati, and we have an office and warehouse in Osmena Highway, Makati, and a branch office in Cebu City.

4. How can I contact One Depot?

You can reach us through our Contact Us page, email us at inquiry@one-depot.com, or call us at +639177086157.

5. How long has One Depot been in the industry?

We’ve been providing trusted solutions for 20 years.

Communications Platform Services (8x8) FAQs

1. What is 8x8 and how can it benefit my business?

8x8 is a cloud-based communication platform that offers voice, video, chat, sms, and etc. designed to enhance productivity and customer experience.

2. Can 8x8 integrate with existing tools like Microsoft Teams or Salesforce?

Yes, 8x8 integrates seamlessly with popular tools such as Microsoft Teams, Salesforce, and more.

3. Is 8x8 secure and compliant?

Yes, 8x8 meets global compliance standards including HIPAA, GDPR, and ISO/IEC 27001.

Information Solutions FAQs

1. What types of IT solutions does One Depot offer?

We offer cloud infrastructure, data center modernization, cybersecurity solutions, backup & disaster recovery, end-user computing services, and managed security solutions.

2. Do you offer customized solutions for my company’s specific IT needs?

Absolutely. We tailor our IT services based on your business goals, infrastructure, and scalability requirements.

3. Can One Depot help with cloud migration?

Yes, we offer cloud migration planning and execution, including partnerships with leading platforms like Nutanix.

Managed Print Services FAQs

1. What is Managed Print Services (MPS)?

MPS helps organizations manage their printing devices, reduce costs, and improve document security and efficiency.

2. How do I know if my company needs MPS?

If you're facing high printing costs, unmanaged devices, or security concerns with printed documents, MPS may be right for you.

3. Do you provide support and maintenance for printers?

Yes, we offer end-to-end support, including maintenance, supply replenishment, and monitoring.

Rental Services FAQs

1. What equipment can I rent from One Depot?

We offer rentals for printers, laptops, desktops, projectors, and other office and IT equipment — ideal for events, temporary setups, or long-term business needs.

2. What are your rental terms?

We provide flexible rental durations — daily, weekly, monthly, or long-term — with options to upgrade or extend as needed.

3. Is support included during the rental period?

Yes, all rentals come with technical support and maintenance to ensure smooth, uninterrupted use of the equipment.

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