We are looking for those who crave challenge and excel in their field of expertise. If you believe that you’re qualified to be part of our team, don’t hesitate to join us now by sending your resume to careers@one-depot.com
The Account Manager is expected to be the point of contact of the clients. Establish client relationship and maintain good relationship with the existing clients. Expected conduct product presentation and client proposals.
Job Qualifications:
Must be a graduate of Bachelor’s Degree in Information Technology / Engineering or any related course.
Must have at least 2 years minimum experience in corporate sales.
Must have an experience in selling Run rate products (Laptops, desktops, printers and consumables and alike)
Skilled in account management with minimum supervision.
The Account Manager is expected to be the point of contact of the clients. Establish client relationship and maintain good relationship with the existing clients. Expected conduct product presentation and client proposals.
Job Qualifications:
Must be a graduate of Bachelor’s Degree in Information Technology / Engineering or any related course.
Must have at least 3 years minimum experience in corporate sales.
Must have an experience in selling IT Infrastructure products (Server, Storage, Backup and Recovery, Network Security, Network Optimization and alike)
Skilled in account management with minimum supervision.
The Senior Account Manager is expected to be the point of contact of the clients. Establish client relationship and maintain good relationship with the existing clients. Expected conduct product presentation and client proposals.
Job Qualifications:
Must be a graduate of Bachelor’s Degree in Information Technology / Engineering or any related course.
Must have at least 5 years minimum experience in corporate sales.
Must have an experience in selling IT Infrastructure products (Server, Storage, Backup and Recovery, Network Security, Network Optimization and alike)
Skilled in account management with minimum supervision.
Responsible in reaching and growing the solution portfolio he or she will be assigned in handling
Responsible in hitting the target assigned to him / her via account managers.
Ensures that the highest level of relationship is maintained with strategic principals
Ensures the highest level of competency on the solution aligned
Responsible in collaborating with the Account Managers, on analyzing their accounts and getting opportunities aligned on his or her solution portfolio.
Responsible in getting cost effective quotation and correct Bill of Material from Distributors / Principals.
Responsible in checking scope and services.
Responsible in solution presentation internally and external customers.
Responsible in creating marketing plans, road shows, lead generations and follow thru. with the support of principals and distributors.
Responsibilities and Accountabilities is not limited in presenting and gather information to propose a solution. but as well on assisting AM’s in closing deals.
Job Qualifications:
Graduate of any 4-year business or IT degree.
With at least 3 years of experience being Product Specialist/Manager for similar brands of One Depot especially in Network and Security.
With excellent leadership and communication skills
To introduce New Models that are competitive in the market
Manage Services
To establish and complete the Manage Print Services of the company
To Create the processes required
Billing of customers through Meter Reading of Printer and Copier Equipment installed in the customer premises
Coordinate with Accounting on the Actual Billing of the customers
Equipment Utilization and Management
Recommendation on Repairs vs. Purchase of equipment
Customer Support
External
To understand issues and concerns of the customer and prepare solutions to maintain customer satisfaction
To communicates to customer technical issues and solutions
To prepare equipment, deliver and Install
To bill all customers beyond the SLA with the customer
Internal
To provide technical and product information as required by the sales group
To prepare and assist during customer demonstrations
To communicate pull-out of equipment
To consult and coordinate with other departments (Sales, Accounting, HR) in all items to ensure continuous customer satisfaction bothe external and internal
Others
To understand all new and old contracts with regards to Service Level Agreements in order to deliver the proper and expected SLA by the customer.
Research and Development
To look for new models that will be marketed by the company that will satisfy the needs of the customers with regards to Print Technology requirements
To introduce new technology and ensure supply continuity of equipment (Copier, Printer, spare parts and Consumables) needed
To Identify a steady pool of reliable local and international suppliers with lower cost but high quality
People Management
To create clear job description of technical employees
To create Key Performance Indicators of technical employees
To ensure productivity and efficiency of the technical group in creating Customer Satisfaction
To train technical employees to ensure competency of everyone in handling new and old technologies. Possibly cross training everyone so they are knowledgeable in all aspects of equipment (printer, copier, desktops, laptops, etc.)
To handle proper dispatching of support people whenever needed including on holidays, overtimes, and on-calls
To monitor all equipment and consumables are in order and intact while with the technical employees
To establish a helpdesk management (for the whole company)
Forecasting (Supply Management)
To ensure equipment, spare parts and consumables availability wherever it is needed
Recommendation for equipment purchase and disposal
Logistics (Cross Function)
To coordinate, plan, and schedule delivery of Products with customer and company departments concerned
Responsible in pre and post sales (installation, configuration, maintenance and support of Software Systems and/or IT Devices) being catered by the department.
In charge of doing Proof of Concept (POC) and Product Demo.
Will be involved in planning and designing of Solutions together with the Solutions Architect Team to ensure proper Solutions offering and smooth project implementations.
Provides after sales support and make sure to achieve proper turnaround time of support SLA.
Document all implementation and after sales support done.
Coordinate issues during implementation and/or after sales support to proper people.
Required to attend vendor led trainings to ensure product knowledge and skills are always updated.
Job Qualifications:
Candidate must possess at least Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
Fresh graduates with strong internship background are encouraged to apply.
Preferably has 1 year working experience in IT Industry or hands-on experience deploying and supporting IT Infrastructure such as Server, Storage, Network, Security and Virtualization, etc.
Must have experience in doing support for both internal and external clients.
Can handle project deployment on his own.
Can do and understand project documentations and project reporting.
