What used to be just a tool for reminders and one-time passcodes has now become a powerful driver of customer engagement. On July 2, 2025, One Depot, in partnership with 8x8, hosted an eye-opening webinar that unveiled how SMS and Viber for Business are reshaping modern communication strategies
The New Era of Messaging
The session kicked off with Opening Remarks and a Company Profile by Michael Andrew Domingo, Sales Director of One Depot, setting the stage for how organizations can embrace smarter communication solutions.
The highlight of the program was delivered by Margarita Rivera, Solutions Engineer at 8x8, who led the main talk: “Text Like A Pro – Why SMS & Viber Are Back and Better for Business.” She shared practical insights into how brands are leveraging these platforms not only to send updates but to build meaningful, two-way conversations that boost engagement and loyalty.
From Insight to Action
Participants were treated to a live demo, showing just how simple and impactful it can be to launch campaigns using SMS and Viber for Business. From reaching audiences instantly to personalizing messages at scale, the demo proved that these channels are more than just communication tools—they’re revenue-generating assets.
The program concluded with an open forum and live Q&A, giving attendees the chance to clarify strategies, followed by closing remarks that emphasized one key message: messaging isn’t just back—it’s better, smarter, and more essential than ever.
At One Depot, we continue to bridge technology and customer experience by partnering with global leaders like 8x8. Together, we’re helping businesses communicate with confidence in this new era of messaging.
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