Career Opportunities

JOB OVERVIEW:

The Marketing Officer will be responsible for creating and executing marketing plans that enhance brand visibility, generate leads, and support business growth. You will work closely with the sales and product teams to ensure marketing efforts align with company goals and effectively reach our target audience. This role requires a blend of creativity, analytical thinking, and strong communication skills.

JOB DESCRIPTION:

• Prepare comprehensive marketing strategies that align with company goals.
• Develop and execute marketing plans for all business units, products, and solutions.
• Support the sales team with up-to-date, relevant, and aligned marketing materials.
• Analyze the effectiveness of all marketing efforts, including their impact on sales performance and campaign success.
• Research and evaluate market demand, customer insights, and competitive positioning.
• Collaborate closely with the sales team to generate leads and support account acquisition through events.
• Ensure consistent and strong company branding through internal and external initiatives.
• Utilize and monitor CRM systems effectively for campaign management and performance tracking.
• Other tasks as assigned to support overall marketing and branding strategies.

JOB QUALIFICATIONS:

• Candidate must possess at least a Bachelor’s/College Degree in Marketing, Business, or any equivalent field.
• At least 3 years of relevant working experience in marketing.
• Hands-on experience with CRM platforms and campaign performance tracking.
• Required Skills: Lead Generation, Social Media Marketing, Event Management
• Strong communication, organizational, and problem-solving skills.
• Ability to multi-task and adapt in a fast-paced, dynamic work environment.
• Willing to work onsite in Makati City.

JOB OVERVIEW:

The Solutions Architect is responsible for designing and implementing comprehensive IT solutions that align with business needs. This role requires a deep understanding of a wide range of IT solutions, including cybersecurity, hyper-converged infrastructure (HCI), backup and recovery systems, and data center architecture. The Solutions Architect will work closely with sales, technical teams, and clients to ensure solutions are optimized for both functionality and security.

JOB RESPONSIBILITIES:

Solution Design and Architecture:

• Design and develop IT architecture that integrates cybersecurity, HCI, backup and recovery, and data center solutions tailored to client requirements.
• Evaluate and recommend the best-fit technology stack for various business and technical needs.

Technical Leadership:

• Provide technical guidance during the pre-sales process, including preparing presentations, proposals, and conducting client-facing meetings to articulate the value of proposed solutions.
• Lead the technical implementation of solutions, ensuring seamless integration and addressing potential risks.

Client Engagement and Customization:

• Collaborate with clients to understand their current IT environment, identify gaps, and propose innovative solutions.
• Ensure that proposed solutions meet performance, scalability, and security standards while being aligned with industry best practices.

Project Collaboration:

• Work alongside sales, project managers, technical teams, and other stakeholders to ensure that solutions are delivered on time and within scope.
• Participate in project handover and provide continued technical support during and after the implementation phase.

Continuous Improvement and Innovation:

• Stay up to date with emerging technologies in cybersecurity, HCI, data management, cloud services, and data centers to keep solutions relevant and competitive.
• Continuously refine architectural frameworks to incorporate new technologies and improve system performance.

JOB QUALIFICATIONS:

• With technical expertise in cybersecurity, HCI, backup and recovery, data center solutions, and other IT infrastructure technologies.
• Proven experience in designing and deploying complex IT systems and solutions.
• Excellent communication and presentation skills, with the ability to translate technical details into business terms.
• Certifications in relevant IT domains (e.g., CISSP, CISM, VMware, Nutanix, etc.) are an advantage.
• Analytical problem-solving skills with attention to detail and a strategic mindset.
• Willing to work onsite in Mandaue, Cebu City.

JOB OVERVIEW:

The Systems Engineer is responsible for the installation, configuration, maintenance, and support of software systems and IT devices after sales. This role ensures smooth project implementation by collaborating with the Solutions Architect Team to plan and design solutions that meet client requirements. To stay ahead of industry trends and new technologies, the Systems Engineer must participate in vendor-led training to continuously update their knowledge and technical expertise. This role requires technical proficiency, problem-solving skills, and strong collaboration abilities to deliver high-quality solutions and exceptional customer support.

JOB RESPONSIBILITIES:

Post-Sales Technical Implementation & Support

• Handle installation, configuration, maintenance, and support of software systems and IT devices offered by the department.
• Ensure smooth implementation of solutions by working closely with the Solutions Architect Team during the planning and design phase.
• Provide after-sales support, ensuring quick issue resolution within the agreed turnaround time and SLA compliance.
• Document all implementation processes and after-sales support activities for reference and process improvement.
• Coordination & Issue Resolution
• Communicate and escalate technical issues encountered during implementation and support to the appropriate teams for resolution.
• Collaborate with clients, internal teams, and vendors to ensure proper execution of solutions.

Training & Continuous Learning

• Attend vendor-led training sessions to maintain up-to-date product knowledge and technical skills.
• Stay informed about industry trends, new technologies, and best practices to enhance solution offerings and project implementation.

JOB QUALIFICATIONS:

• Strong technical expertise in software systems, IT devices, and system integration.
• Experience in installation, configuration, and troubleshooting of IT solutions.
• Ability to work in a team and collaborate effectively with different departments.
• Strong problem-solving and analytical skills to resolve technical issues efficiently.
• Excellent documentation and reporting skills for tracking implementation and support activities.
• Willingness to attend vendor training and certifications to continuously enhance technical skills.

JOB OVERVIEW:

The Field Service Technician is responsible for providing on-site technical support to clients by diagnosing, repairing, maintaining, and testing printers and copiers. This role ensures optimal performance and customer satisfaction by delivering timely service, troubleshooting issues, and supporting related service activities such as events, deliveries, and collections. The technician plays a key role in maintaining service efficiency and upholding the company’s service standards.

JOB RESPONSIBILITIES:

• Deliver field service support to clients for printers and copiers.
• Diagnose and troubleshoot hardware and software issues on various printer and copier models.
• Perform repairs, overhauls, and reconditioning of units to ensure operational functionality.
• Conduct preventive maintenance and routine servicing of deployed machines.
• Test and validate performance of brand-new and refurbished units prior to deployment.
• Provide on-call support to assist clients with urgent service concerns or technical complaints.
• Recommend effective solutions or alternatives to client issues to minimize downtime.
• Prepare and submit detailed service reports to the Immediate Superior after each job.
• Regularly report the status of scheduled services and job progress to the Immediate Superior.
• Support client operations in activities including:
  • Corporate or marketing events
  • Product deliveries and installations
  • Equipment pull-outs and replacements
  • Collection of payments or documents
• Ensure accurate and secure turnover of all service-related documents such as invoices, delivery receipts, pull-out forms, collection receipts, and official receipts.
• Perform meter readings for clients under rental or managed print service agreements.

JOB QUALIFICATIONS:

• Vocational diploma or certificate in Electronics, IT, or a related field.
• At least 1 year of experience in technical servicing of printers/copiers (e.g., HP, Brother, Kyocera).
• Strong troubleshooting, diagnostic, and repair skills.
• Good communication and interpersonal skills.
• Ability to work independently and handle fieldwork responsibilities.
• Must be organized, responsible, and detail-oriented.
• Willing to travel to various client sites as required.

JOB DESCRIPTION OVERVIEW:

Account Manager is expected to maintain and expand our client relationships. Account Manager primary responsibility will be to manage a portfolio of assigned accounts, build strong rapport with clients, understand their needs, and proactively identify opportunities to upsell or cross-sell our products or services. Responsible for achieving sales targets, ensuring client satisfaction and contributing to the overall growth and success of the company. 

JOB RESPONSIBILITIES:

• Reports directly to the Sales Manager. 
• Client Relationship Management:
  • Serve as the main point of contact for assigned clients. 
  • Establish and maintain strong, long-lasting client relationships. 
  • Understand client needs and objectives to effectively offer tailored solutions. 
• Sales and Revenue Generation:
  • Meet or exceed sales targets and quotas within your assigned client portfolio. 
  • Identify upselling and cross-selling opportunities to maximize revenue. 
  • Prepare and deliver sales presentations, proposals and contracts. 
• Account Planning:
  • Develop account plans and strategies to drive growth and customer satisfaction. 
  • Identify key decision-makers within client organizations and establish relationship within them. 
• Communication and Collaboration:
  • Collaborate with internal teams, such as marketing and product development, to ensure client needs are met. 
  • Communicate regularly with clients to provide updates, address concerns, and gather feedback. 
• Problem Solving:
  • Quickly address and resolve any issues or challenges that clients may encounter. 
  • Anticipate potential problems and provide proactive solutions. 
  • Help the company address concerns in collection to clients. 
• Market and Industry Knowledge:
  • Stay up to date with industry trends, competitor activities and market conditions. 
  • Utilize this knowledge to position our products and services effectively. 
• Reporting and Documentation:
  • Maintain accurate records of client interactions, sales activities, and progress towards goals. 
  • Provide regular reports on sales performance and client feedback. 

JOB QUALIFICATIONS:

• Bachelor’s Degree in Business, Marketing or a related field.
• With 2 years’ experience as an Account Manager or in a similar sales role. 
• With experience in selling or offering copiers, multi-function printers and consumables. 
• Excellent communication and interpersonal abilities. 
• Ability to build and maintain lasting customer relationship. 
• Strong sales and negotiation skills with a track record of achieving targets.  
• Willing to work onsite in Makati City.

JOB DESCRIPTION OVERVIEW:

Sales Manager is responsible to lead a dynamic team of 3 to 5 Account Managers. This role requires a strategic mindset, exceptional leadership and a proven track record in achieving sales target and fostering strong client relationships. 

JOB RESPONSIBILITIES:

• Team Leadership: Directly manage and guide a team of 3 to 5 Account Managers, providing mentorship, motivation, and setting clear objectives to drive sales performance. 
• Sales Strategy: Develop and implement strategic sales plans aligned with company objectives, focusing on revenue growth, market expansion and customer acquisition. 
• Client Relationship Management: Cultivate and maintain relationships with key clients, understanding their needs, and ensuring high levels of satisfaction by delivering innovative solutions and excellent service. 
• Performance Monitoring: Monitor and analyze sales metrics, team performance and market trends to identify areas for improvement and capitalize on growth opportunities. 
• Collaboration: Collaborate closely with cross-functional teams such as marketing, product development, and finance to align sales strategies with overall business objectives. 
• Reporting: Prepare regular reports on sales performance, forecasts and market insights for senior management. 

JOB REQUIREMENTS:

• Bachelor’s Degree in Business Administration, Marketing or a related field. 
• Proven track record in sales management within the IT industry, demonstrating consistent achievement of sales targets and successful team leadership. 
• Strong understanding of IT products, services and industry trends. 
• Exceptional communication, negotiation and interpersonal skills. 
• Strategic thinker with the ability to develop and executive effective sales plans. 
• Proficient in CRM software and MS Office. 
• Leadership qualities with the ability to motivate and guide a team towards achieving objectives.
• Willing to work onsite (Makati City).

JOB OVERVIEW:

The Sales Development Associate (Inside Sales) plays a key role in the sales team by identifying and qualifying potential customers, generating leads, and supporting the sales pipeline. This role involves proactive outreach, relationship building, and collaboration with the sales team to drive revenue growth.

JOB RESPONSIBILITIES:

Lead Generation & Prospecting

• Research and identify potential clients through various channels (calls, emails, LinkedIn, etc.).
• Qualify leads based on company criteria before passing them to the sales team.
• Maintain and update the CRM system with accurate lead and prospect details.

Outbound & Inbound Sales Support

• Conduct cold calls and email outreach, and use of other tools to engage potential customers.
• Respond to inbound inquiries, assess needs, and schedule meetings for Account Managers.
• Follow up with leads to nurture relationships and drive interest.

Sales Pipeline Management

• Work closely with account managers to ensure a smooth handover of qualified leads.
• Track and report key performance metrics related to lead conversion.

Customer Engagement & Relationship Building

• Understand customer pain points and position company solutions effectively.
• Build rapport with prospects to create long-term sales opportunities.
• Provide basic product/service information to prospects as needed.

JOB QUALIFICATIONS:

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• 1-3 years of experience in inside sales, sales development, or a related role.
• Strong communication and interpersonal skills.
• Ability to handle objections and overcome challenges in sales conversations.
• Experience using CRM software (e.g., Salesforce, HubSpot) is a plus.
• Highly motivated, goal-driven, and eager to contribute to sales success.